Notification Survey FAQ

  1. Why am I receiving this survey?

You have been randomly identified to receive this survey because you are involved with the Montgomery County Court of Common Pleas as a litigant.

  1. How did you know I had a court appearance?

The court uses a case management system to track and schedule court appearances. You were randomly selected due to your involvement with the court and your recent court appearance.

  1. How did you get my e-mail address and telephone number?

You’re Pre-Trial Officer, Probation Officer or the court’s Case Management Specialist obtained this information from you during an interview or by discussing details with your lawyer.

  1. Will people see my individual response to this survey?

No, any individual information obtained from your completed survey will be kept confidential. Your data will be pooled into a group (i.e., aggregate) and shared but no one will be able to view or ascertain your individual responses.

  1. How will the data be used?

This data will be used by researchers and policymakers on the best way to implement an automated notification system for courts to decrease failure to appear for court hearings, improve procedural justice, and improve customer service to all parties of a case.

Also, the aggregate results of the surveys may be presented at an ICM Fellows Presentation with the National Center for State Courts, academic conferences and published in scholarly papers or journals. No Individual responses will be documents or shared.

  1. What is the number on the survey

The number is used to track survey responses and provides anonymity.

  1. How much time will it take me to complete the survey?

The survey will take 10-15 minutes to complete.

  1. Are there any benefits if I complete the survey?

Participating in this survey will add to the body of knowledge on how individuals interact with courts. Results will provide insight and best practices on minimizing failure to appear rates for the court.

  1. Are there any risks if I complete the survey?

There are no known risks participating in this study.

While we would like to hear from everyone who we send surveys to, there are no adverse effects to you if you decide not to participate by filling out the requested survey.

  1. Who can I contact if I have questions regarding the survey?

Please contact the court directly at 1 (937) 225-6000 or e-mail

  1. Why is the court using automated notifications?

The court is trying to reduce “Failure to Appear” rates and Failure to Appear Warrants by utilizing an Automated Notification System.