The Information Technology Department manages the court’s technology portfolio, programs and special projects, prepares and maintains the court’s IT budget, manages IT procurement and vendor relationships, manages the court’s five-year ever-greening cycle and initiates and participates in any audits, investigations, public record requests, sealed and expunged record court orders, as well as strategic direction of the court from a technological perspective. In addition, the Court’s Information Technology (IT) Department is responsible for identifying and maintaining the operational needs of the Court from a technology perspective and is organized and managed in three sections:
Application Development Section – The Application Development Section is responsible for all associated application project management, business analysis, custom development, and quality assurance testing (QA) for the court’s custom critical applications. This section is also responsible for the court’s website, employee portal, and ITIL management (patch, release, and change management) of all the court’s custom critical applications. Examples include but are not limited to the court’s notification applications, word and browser plug-ins, reports and dashboards. In addition, this section collaborates with the Court’s Public Information Officer on content for the website and the Court’s printed materials. It takes the lead on all tier two service tickets around custom applications and business requirements as well as technical documentation for the Court’s custom applications, and works with other organizations or courts for any extraction, transform, or load (ETL) projects that focus on sharing and transferring data from one critical system to another.
Network Services Section – The Network Services Section is responsible for all of the court’s routers, servers, and the court’s storage (i.e., SAN). This section is also responsible for the court’s disaster recovery plan and runbook, the court’s business continuity plan and runbook, as well as the court’s cybersecurity plan, management of the court’s Firewall, IDS, IDP, DeepFreeze, and VPN technologies including security awareness and incident response. In addition, the network section is responsible for network operations using ITIL as a foundation for this domain of work, including but not limited to patch, release, and change management. Network Services is also responsible for managing workstations, roaming profiles, wake on lan and is responsible for file and print management, networking and cabling, including Wi-Fi, the court’s log management and dashboards and tier two service tickets focused on network services and tier one and two service tickets on the court’s workstations.
Technical Support Section – The Technical Support Section is responsible for the court’s service desk including tier one tickets, escalation, and management of tier two and tier three tickets with internal court or county technical staff or outside vendors. This section is also responsible for all onboarding and offboarding activities in conjunction with the Court’s human services section. Technical Services is also responsible for all of the court’s “Commercial Off the Shelf” (COTS) critical applications such as CourtView, OCSS, Tybera, OnBase, Cherwell, Ranorex as well as the Court’s various kiosks, and the court’s Four Winds informational displays. In addition, this section also manages courtroom technology (i.e., video, audio recording, evidence presentation), supports attorneys and judicial staff technology issues in the courtrooms and escalates to JAVS when appropriate. Technical Support also authors or updates technical documentation or business process as needed, conducts business analysis for all of the court’s COTS applications when the Court’s business units request or require changes due to legislation or changes in internal business process.
Director of Information Technology
Phone – (937) 496-3103
The Montgomery County Court of Common Pleas, General Division provides the following equipment for courtroom use to the attorneys during a trial:
- Evidence Presentation Unit (ELMO) – A portable video presentation unit, with a high-resolution camera that captures all types of presentation materials such as 3-D objects, transparencies, and small items such as a stamp to show or record through a monitor.
- Hearing Impaired Equipment
- Video Recording Equipment in all courtrooms
- Presentation Station
Request Court Room Tech Support from the Court’s IT Division.
Note: please provide 48 hours lead time to request support.
The Montgomery County Court of Common Pleas – General Division is committed to providing equal access to our website consistent with the Americans with Disabilities Act (ADA), the Americans with Disabilities Amendments Act of 2008 (ADAA) and the state of Ohio and federal laws. While our website has been tested and is Section 508 complaint we are always striving to improve our site. If you have trouble accessing any area of our website or have issues using one of our web forms please call the court at 1 (937) 225-6000 or, if able, use the forms to the right to let us know so we can work on improving our website for those that have a disability.
This information is not intended to be a complete or full statement of the state and federal laws governing persons with disabilities and is not intended to be, or to substitute for, legal advice.
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