How do I view PDF files?

Most documents on our Web site are posted in one or more of three formats: HTML (.htm), Microsoft Word (.doc), or Adobe Acrobat (.pdf). Viewing an HTML document requires no additional software and can be viewed through your browser. Viewing a Word document requires that you download the document and open it offline in Microsoft Word. Viewing an Adobe Acrobat document requires the latest version of Adobe Reader for either online or offline viewing. Downloading a document requires that you right-click on the file and select "Save Link As" or use the File/Save As option on your browser's toolbar.

Get AcrobatAdobe Reader enables online viewing of .pdf documents through your Web browser, such as Internet Explorer. This means that you will not have to launch the Adobe Reader separately after downloading .pdf documents because they will automatically be opened in the Adobe Reader by the browser. You may still download and view the document offline through the Adobe Reader without the browser if you choose to do so. Click here to download the free Adobe Reader designed for your operating system or platform.

There is a known problem with certain versions of browsers which causes PDF files not to display completely or not to display at all inside your browser window. The general solution is to configure your computer to display PDF's in a separate Adobe Acrobat application, rather than within a browser window. To do this, follow the instructions below:

Acrobat 6 and 7

  1. Open Adobe Acrobat or Reader
  2. Select Edit > Preferences > Internet
  3. Deselect the check box next to "Display PDF in browser"
  4. Close Adobe Acrobat or Reader
  5. Close browser, if open

Alternatively, hold the cursor over the PDF link and right-click the mouse. A number of options will appear, select "Save Target As." Save the PDF to an appropriate location (e.g desktop). Click "Open" when the file has been saved.

If you are still unable to view the PDF file, get more troubleshooting information from the Adobe Web site.

AOL Users: While the AOL browser does support the Adobe Reader, there is a technical problem within the browser that prevents it from displaying .pdf files online. This means that if you are using AOL, you need to download the .pdf file, save it to your hard drive and open it with the Adobe Reader offline, or consider using an alternative Web browser, such as Internet Explorer.

Some files are provided as Microsoft Excel or Access files. To view these files, you will need to download them and open them within Excel or Access.

If we think that downloading a large file is likely to be problematic, we provide it as a compressed file in .ZIP format. Before you can view a .ZIP file, you will need to decompress or unZIP it with a utility like PKUNZIP, WinZip, or Stuffit.

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